Industries · AI Receptionist for Accountants
Every call answered.Every season.
The VCPility AI receptionist answers your firm’s calls day and night, handles common questions, books appointments and hands complex calls to your team.
- Best for
- Firms that miss calls in peak season
- Answers
- Every call, 24 hours a day
- Included on
- Elevate and Dominate plans
01Overview
A missed call in tax time is a missed client. Hiring extra reception for a few busy months is costly. The VCPility AI receptionist covers every call, every day, at a fraction of the cost.
02The problem
Where new clientsslip away.
- 01
Peak season overload
Call volumes spike at tax time and staff cannot keep up.
- 02
Voicemail loses clients
Most callers will not leave a message. They call the next firm.
- 03
Interruptions cost hours
Routine calls pull accountants away from billable work.
03The solution
What VCPilitysets up for you.
Done for you by an Australian-led team. One system, one point of contact.
- 01
Answers every call
Day, night and weekends, in a natural voice, with your firm’s details and tone.
- 02
Books appointments
Puts meetings straight into your calendar and sends confirmations.
- 03
Answers common questions
Fees, deadlines, documents to bring and office hours, as you set them.
- 04
Smart handover
Urgent or complex calls go to your team with a full summary.
- 05
Call summaries in your CRM
Every call logged against the contact, so nothing is lost.
- 06
Usage you control
Free minutes included on Elevate and Dominate. Set a monthly budget for extra minutes.
04How we deliver
Four clear steps.
You'll know what's happening, what's next and what it costs at every stage.
Strategy call
We map where your enquiries come from today and where they are lost.
Build
We set up your CRM pipeline, AI agents, booking and follow-up around how your firm works.
Go live
Every call, form and chat is captured and answered from the first day.
Improve
We report enquiries, bookings and new clients each month, and tune what converts.
Built into your system
- CRM pipeline
- AI voice agent
- AI chatbot
- Online booking
- Email and SMS
- Google reviews
- Reporting
05FAQ
Questions,answered.
How is this different from an answering service?
It answers instantly, around the clock, books directly into your calendar and logs every call in your CRM. There are no hold queues and no per-message fees from a call centre.
What happens with complex or urgent calls?
The AI receptionist recognises them and transfers or escalates to your team, with the full conversation attached.
How much does it cost?
The AI voice agent is included on the Elevate and Dominate plans with free minutes. Extra minutes are charged only while the AI is on a call, at the rate shown on the plans page.
See it workingfor your firm.
Book a 30-minute demo. We will show you where enquiries are being lost and how VCPility catches them.
06More industries
Who elsewe work with.
- 01AccountantsWin more new clients in tax time and all year. Every call and enquiry answered, booked and followed up.
- 02BookkeepersLook as responsive as a big firm. Enquiries answered in minutes, new clients onboarded without the back and forth.
- 03Financial PlannersTurn more enquiries into first appointments. Fast replies, automated follow-up and a clear new client pipeline.
- 04Mortgage BrokersReply to every borrower first. AI answers enquiries in minutes and books the discovery call.
- 05Start-upsRun like a bigger company from day one. Sales, follow-up and support automated, without a big team.