Service 04 of 06
Every enquiry answered,day or night.
We connect your website to your CRM, bookings and inbox, then put AI agents to work answering, qualifying and following up every enquiry, around the clock.
- Best for
- Teams losing leads to slow replies
- You get
- Connected tools & AI agents
- Built on
- VCPility · APIs · Webhooks
Overview
Most lost leads are not lost to competitors. They are lost to slow replies and forgotten follow-ups. Automation makes sure nothing slips through.
What's included
Everything it takes,done properly.
One team handles every part, so nothing falls between suppliers and you always know who to call.
- 01
CRM integration
Website forms, calls and chats flow straight into your CRM, tagged and assigned with no copy and paste.
- 02
AI chat assistant
A chatbot trained on your business that answers questions, qualifies leads and books appointments 24/7.
- 03
Booking automation
Online booking connected to your calendar, with confirmations and reminders sent automatically.
- 04
Follow-up workflows
Automatic emails and SMS that nurture enquiries and win back past customers at the right moment.
- 05
Review requests
Happy customers asked for a review at the right time, helping your reputation grow on autopilot.
- 06
Custom integrations
Connections between your other tools, from accounting to job management, using APIs and webhooks.
How we deliver
Four clear steps.
You'll know what's happening, what's next and what it costs at every stage.
Audit
Map how enquiries arrive today and where they stall, slow down or get lost.
Design
Plan the workflows, chatbot knowledge and the systems each step connects to.
Connect & train
Build the integrations, train the AI on your business and test every path.
Launch & refine
Go live, watch real conversations and keep improving the responses and flows.
Technologies we use
- VCPility
- AI chatbots
- REST APIs
- Webhooks
- Google Workspace
- Microsoft 365
- Zapier
FAQ
Questions,answered.
Will the AI say the wrong thing to customers?
We train it only on your approved information and set clear limits. When it is unsure, it hands the conversation to your team.
Do we need to change CRMs?
Not necessarily. We can integrate with many existing CRMs, or set you up on VCPility if you want everything in one place.
Can customers still reach a real person?
Always. Automation handles the routine work, and anyone can ask to speak with your team at any point.
How quickly can this be running?
It depends on the number of tools and workflows involved. We agree a clear timeline once we have mapped your setup.
Let's talk about your project.
Tell us what you're planning. We'll come back with clear next steps and an honest estimate.
More services
Explore what else we do.
- 01Website Design & DevelopmentCustom marketing sites designed around how your customers decide. Fast, accessible, built to rank and easy for your team to update.
- 02Web ApplicationsClient portals, dashboards and internal tools, engineered by the same team that builds and runs the Sharktech platforms.
- 03E-commerceOnline stores that load quickly and check out cleanly, connected to your stock, payments and shipping.
- 05SEO & PerformanceTechnical SEO, Core Web Vitals and analytics set up from day one, so every improvement shows up in the numbers.
- 06Hosting, Care & SupportSecure managed hosting, updates and backups, with a team in Sydney and Melbourne on call during business hours.